Providing organizations with the programs and processes needed for organizational success
The other day, I had four back-to-back Zoom meetings followed by a phone meeting. At the end of the day, I was exhausted, even though I sat in my chair all day. In a world where we are forced to … Continued
June 30th, 2020 This is probably something that happens to you too. When I walk down the sidewalk, and see someone down the block walking toward me, these days something strange happens. As we get closer, with a tacit mutual … Continued
These are troubling times. George Floyd, an African American man, while handcuffed on the ground and in police custody, had his life snuffed out when a white police officer knelt on his neck for almost nine minutes. In words eerily … Continued
“In times of adversity and change, we really discover who we are and what we are made of” -Howard Shultz In recent days, many writers have drawn parallels between today’s economic adversity and the Great Depression of 1929. During that time, America was faced with … Continued
One silver lining that has remained consistent during the gloom of this COVID-19 crisis is the support I’ve received (and given) from friends and fellow business owners. One of those friends, whom I was checking in on last week, asked me how I was doing. … Continued
Social service providers often struggle with providing their customers with a seamless delivery experience. One of our clients began wondering if they could improve their outcomes by further integrating their many services to their customers and asked us to help … Continued
My friends, it has begun. The frantic start of rushed resolutions being made by people who want to make positive changes within their lives. In the next few weeks we will see overcrowded gyms, a drop in the consumption of … Continued
During a recent conversation with a colleague, who is also a business owner, we talked about how she can maintain the organizational culture she has so painstakingly nurtured although her staff is growing at a rapid clip. Organizational culture directly … Continued
Much of my work involves gathering insights from communities of color and reporting those insights to organizations who wish to partner with and/or serve them. During this process, I am often charged with engaging community leaders. The traditional image … Continued
Leaders often view organizational assessments as away of evaluating the existence and effectiveness of organizational systems. And they can be a great tool for that purpose. But getting a pulse on the human factor within organizations is also an … Continued