Tool for Applying an Equity Lens to Qualitative Data Analysis

posted in: Data Analysis | 0

We do a lot of listening in our work at DeYoung Consulting Services. We are called in to organizations that are experiencing some kind of pain or tension. We ask a lot of questions, and we listen to staff, managers, leaders, partners, and community members through focus groups, interviews, listening sessions, and … Continued

CEOs Chat: Partnering in a Time of Crisis

posted in: Consulting, Partnerships | 0

Partnering comes naturally when two organizations have similar values. DeYoung Consulting Service (DYCS) and The Improve Group (IG) have been partners for years, combining their skills and experiences for many exciting and challenging projects. In honor of The Improve Group’s anniversary, the CEOs of both … Continued

Strength through Community during Adversity

posted in: Uncategorized | 0

“In times of adversity and change, we really discover who we are and what we are made of”  -Howard Shultz  In recent days, many writers have drawn parallels between today’s economic adversity and the Great Depression of 1929. During that time, America was faced with … Continued

Possibility Thinking in a Pandemic Moment

posted in: Uncategorized | 0

One silver lining that has remained consistent during the gloom of this COVID-19 crisis is the support I’ve received (and given) from friends and fellow business owners. One of those friends, whom I was checking in on last week, asked me how I was doing. … Continued

An Investment in Collaboration Creates Trust and Better Customer Service

Social service providers often struggle with providing their customers with a seamless delivery experience. One of our clients began wondering if they could improve their outcomes by further integrating their many services to their customers and asked us to help … Continued