Organizational assessments, Team assessments, Culture assessments, Teaming, Strategic planning, Process mapping, Diversity, Equity and Inclusion


Improve your organization’s effectiveness with a culture that enhances productivity and teamwork

We’ll work to strengthen your team and improve your organizational effectiveness. Whether through a change management plan, leadership development, restructuring program staffing, resolving conflicts, fostering diversity and an inclusive work place or improving teamwork, we’ll work with you to create a well-run, productive organization. Our organizational development process can include strategic planning, organizational and community assessments and building a common vision.


“Karen helped us over the school year to refine our questions and goals, develop a plan to collect and process information, facilitated a retreat of staff and board members to process the data, and summarized her work and perspective in a concise report. Each one of these steps was well done.”  – LiLi Herbert, Head of School, Friends School of Minnesota

Case Studies

Organizational Development Case Study

The Situation

A state agency’s training team had grown rapidly over the previous year, and there was some tension between new and longer-term team members. The team’s supervisor requested a series of team building efforts intended to create a more cohesive and effective training team.

The Solution

DeYoung Consulting Services conducted a needs assessment of the training team to identify areas of strength, as well as challenges to be addressed. The needs assessment design involved a combination of reviewing pertinent documentation and conducting interviews with team leaders and staff. The assessment explored their understanding of team goals, the respective roles of team members and any overlap between them, as well as communication with leadership and fellow team members.

The assessment indicated that there was no clear definition of roles for training team members and some staff felt left out of the communication loop, particularly the newcomers. We conducted a series of two-hour team building workshops to addresses these needs.

The Results

Team members created a team metaphor: Climbing Mt. Everest. The metaphor was a representation of them all joining together to reach the top. Team roles, along with individuals’ desired areas of growth, were clarified and the team supervisor later indicated that team cohesion was increased.

Training Case Study

The Situation

A large nonprofit, community-based outpatient chemical health program needed a structured, cohesive curriculum for its counselors to use with their clients. While program counselors provided clients with programming, it lacked consistency and had not been specifically designed to address the needs of the target population: low income individuals who had attended numerous treatment facilities.

The Solution

DeYoung Consulting Services developed a comprehensive relapse prevention curriculum for use with individuals who are in treatment for chemical dependency. In researching curriculum content, we conducted best practices research, looking at articles and models used by similarly charged organizations. We also gathered information from staff members via focus groups and interviews. Then, using sound instructional design principles, we created an engaging, comprehensive instructor-led training program.

The Results

A high-quality, targeted training program increased counselor confidence and overall program consistency. Counselors indicated that they felt much more prepared for interacting with clients.